STORE POLICY

Thank you for choosing Olde Towne Bridal and Event Boutique, Warrenton Virginia. We're so delighted to help you in making your wedding day  extra special.

Before placing your order please read our policies.

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Order Process:

“ALL SALES ARE FINAL.” No cancellations, returns, or exchanges. We accept cash, personal checks, MasterCard, Visa, Discover. All merchandise must be picked up and paid in full before wear date. Any shipping date, including rush, are estimated and not guaranteed.”

Due to Covid-19 ,all gowns are made to order and therefore we require a full payment for all bridal gowns. All other merchandise (bridesmaid dresses, flower girl dresses, all accessories including headpieces, and veils) must be paid in full before an order can be placed. Once a gown has gone into production, no changes to the gown can be made.

SIZING

We will measure you and consult with the specific designers’ size chart to help in selecting the correct size for you. Your size is determined by your largest measurement, if your measurements fall between sizes we advise you to order the larger size since a dress can always be taken in, but not let out in most cases. If you request a size other than what our consultant has suggested, you are required to sign that you are requesting a different size. If your requested size does not fit a new dress will not be ordered unless paid for in full and it is up to the customer to pay for any alterations necessary to make the gown fit. For bridal parties we will place the order once all bridesmaids have been measured and paid for their dresses in full.

FABRIC

Please note fabric color may vary due to variations of the dye lots and may not be the exact color that was selected from the color swatch. For this reason, we will only place bridal party orders once all bridesmaids have been measured and paid in full in order to reduce the risk of varying dye lots between dresses.

ALTERATIONS

Your gown or tuxedo will be made or tailored to your specific size. We offer in-house alterations for our clients.The cost of alterations is based on the amount of alteration necessary.  

DELIVERY

To allow adequate time for the proper alterations we recommend that brides order at least 6 to 8 months prior to the wedding and bridesmaids at least 5 months prior. Rush orders can be placed at an additional charge. Once your gown has arrived we will call you. 

RETURN POLICY

Due to the fact that our merchandise is made to order there are no cancellations, exchanges or refunds accepted.

Having our special GUEST:

Children are curious and our shop can be lots of fun with the wedding gowns, dresses and accessories. There are also, seamstress items such as pins and needles that can be a concern should they get into little hands. For everyone’s sake children need to be attended at all the time.

Having unsupervised children in the shop can be damaging, if not dangerous. No child wants to get hurt, while we don’t want the liability if it was to occur.

ALL SALES ARE FINAL.